Nov 2, 2023
Atul Deo, general manager for Amazon Bedrock, the generative AI service from AWS, recently shared the company’s view on the industry, use cases, technology, and how Amazon is serving its customers.
Thoughout the hour-long interview, Deo talked about his experience with machine learning in customer contact...
Sep 28, 2023
Patricia Scanlon is the founder and executive chair of Soapbox Labs, the company behind the industry's leading automated speech recognition (ASR) for children. Scanlon has a PhD in speech recognition, signal processing, and machine learning from the University College Dublin, and previously was an adjunct lecturer at...
Sep 1, 2023
Oren Aharon is CEO and founder of Hour One, a leader in virtual human innovation, and a pioneer in generative AI. He joined Bret Kinsella to talk about how the technology behind virtual humans has evolved and the role generative AI is playing in the next set of features.
Hour One's new Reals Activate technology can...
Aug 31, 2023
Sarah Rojewski, Telefonica's manager of AI and automation in Germany, and Patrick Esslinger, co-founder of VUI Agency joined Bret Kinsella to talk about the evolution of conversational AI in the contact center and the introduction of generative AI. Rojewski even goes into detail about the latest generative AI project...
Aug 13, 2023
Eric Schwartz, the head writer at Voicebot.ai, was joined by GAIN producer and Synthedia researcher Andrew Herndon.
Generative AI News - Featured Stories of the Week
OpenAI introduces Custom Instructions to add personalization to ChatGPT.
OpenAI removed its Text Classifier that was supposed to identify whether...