Dec 27, 2021
This week we discuss voice year in review for 2021. All of the guests in this episode are based in Europe but operate globally so you will get both perspectives. Also, the conversation is heavily skewed toward enterprise voice applications because that drove so much of the important news in 2021. We start with an...
Dec 23, 2021
Jon Stine is the Executive Director and founder of the Open Voice Network. Prior to founding OVN, Stine was global director of retail sales at Intel and a director of North American retail at Cisco. He has an MS in telecommunications from the University of Oregon.
Today we talk about voice assistant interoperability,...
Dec 15, 2021
Raghu Ravinutala co-founded Yellow.ai in 2015 to solve a problem he personally had encountered, poor customer support experiences. A former IC chip designer, Raghu was drawn by the idea that conversational AI combined with back-end systems integration could fully automate a wide array of customer problems nearly...
Dec 2, 2021
Vinay Shukla is CEO and co-founder of ConverseNow and the former founder and President of Endeavour Software. Endeavour was acquired by Genpact in 2016 where Vinay served as vice president of digital for two years before founding ConverseNow.
Today we discuss ConverseNow's original focus, its pivot to serving...