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The Voicebot Podcast

Oct 18, 2020

Phillip Hunter is the founder of CCAI Services where he helps companies develop voice user experiences using conversation AI and ML solutions. He previously was a vice president of Pulse Labs, head of user experience for Alexa Skills at Amazon, a Senior UX manager at AWS, a senior designer for Bing and Tellme while at Microsoft, a senior designer at with a few more stops along the way during his career. He earned a degree in English from Texas A&M University.

Today we discuss voice UX principles, Phillip's experience in the industry, and whether Alexa is living up to its promise.