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The Voicebot Podcast

Mar 14, 2021

Aakrit Vaish is CEO and co-founder of Haptik an enterprise SaaS solution for building conversational AI-based intelligent assistants. The company's clients range from Samsung and Oyo to KFC, Coca-Cola, Club Mahindra, and Zurich Insurance. 

Haptik was acquired by Reliance Jio in 2019 for $100 million. It has a large user base in customer service applications but has more recently expanded its offerings in conversational e-commerce. Haptik customers have managed over 2 billion conversations on 100 million devices. 

Vaish founded Hapitk in 2013 after several years as director of ops and the India business at Flurry, the leading mobile app analytics platform. He has an engineering degree from the University of Illinois.